TERMS OF SERVICE
Welcome to KANDĒ!
By accessing our store in person or online you agree to the following Terms of Service. Please read them carefully before making a purchase.
General Information
These Terms of Service ("Terms") govern your use of KANDĒ and its products. We reserve the right to update or change these Terms at any time without prior notice. Continued use of our services means you accept any revisions.
Products & Availability
We sell a variety of confectionery products, including but not limited to chocolates, candies, baked goods, gift hampers, and seasonal items. All items are subject to availability and may be withdrawn at any time without notice.
We make every effort to accurately describe our products, but we cannot guarantee that colors, sizes, or packaging will appear exactly the same across devices or in person.
Allergy Disclaimer
Our products may contain or come into contact with allergens, including:
Milk
Eggs
Nuts
Soy
Gluten
Wheat
It is your responsibility to review all ingredients and allergen information before purchasing. If you have any specific dietary concerns, please contact us before placing an order.
Pricing & Payment
All prices are listed in [NZD] and include applicable taxes unless otherwise stated.
We reserve the right to change pricing at any time. Payment must be made in full at the time of purchase, either online or instore.
Accepted payment methods include:
Credit/Debit Cards
Cash (in-store only)
Returns & Refunds
Due to the perishable nature of our products, all sales are final unless the item is damaged or incorrect. For full details, please review our Returns Policy.
Online Orders & Shipping
We ship orders using third-party courier services. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by the courier or events outside our control.
Shipping costs and times are calculated at checkout. You will receive tracking details once your order has been dispatched. Please review our Shipping Policy.
Customer Conduct
You agree not to:
Use our website or store for unlawful or fraudulent purposes
Attempt to interfere with our services or security
Misuse any content or images found on our site
We reserve the right to refuse service to anyone for violating these terms.
Intellectual Property
All content on our website, including logos, images, product names, and text, is the property of KANDĒ and may not be used without our written permission.
Limitation of Liability
To the fullest extent permitted by law, KANDĒ is not liable for any loss, damage, or injury arising from the use of our products or services, including allergic reactions or misuse.
If you have questions about these Terms, please contact us: